1. How ordering works
All orders are placed online and confirmed by email — there is no checkout cart on this website, no phone orders, no on-site payment, and no walk-in business. You select your RS standard sizes from the size chart, submit your order through the shop page, and we confirm your order details and delivery arrangements in writing by email before anything ships.
2. Pricing
Shutters are priced FROM $18.95/SQ. FT., calculated on the manufacturer's per-unit square footage for the RS size you order. A $200 flat delivery charge applies to each order — not per window. Prices are as published on this website at the time of your order; your emailed order confirmation locks in the total.
3. Standard sizes only
We sell factory-built REDI plantation shutters in 44 standard RS sizes. We do not cut down panels, build one-off custom sizes, or represent our shutters as individually manufactured for your window. It is your responsibility to measure accurately — see our measuring guide — and to confirm your measurements fall within the RS size range you order. Shutters ordered in the wrong size cannot be resized by us.
4. Delivery
We deliver one way: local delivery within 100 miles of Ontario, California — a $200 flat charge per order (not per window); Most shutters delivered in as little as 48 hours. We confirm your delivery details in writing before anything ships.
5. Installation
Our shutters are designed for DIY installation with basic tools (tape measure, level, drill, screwdriver). We do not provide installation services. Our installation guide is provided as general information; you install at your own risk and are responsible for safe, correct mounting.
6. Warranty
Manufacturer warranty terms are pending — the warranty documents from Blinds California have not arrived yet. We publish no warranty length or terms beyond what the manufacturer's documents state, and full terms will appear on our warranty page the day they arrive. If your shutters arrive damaged or defective, contact us and we will make it right.
7. Contact information
Orders and support run by email — use the contact form. There is no phone line; if you'd rather talk, include your phone number in your message and we'll call you back.
8. Changes to these terms
We may update these terms as the business grows (phone line when it exists, published warranty details). The version in force at the time of your order governs that order.